Upgrading from v5.x and v6.x

There are a number of key changes between v5.x/v6.x and v9.x, as follows:

•The Deployment Tool (sign.exe) has been replaced by a new Email Signature Manager Agent that runs on users’ computers seamlessly updating Outlook signatures at configured intervals. The new Agent gets signature settings from the Client Access Service or, in the case of remote users, from the user's mailbox using Exchange Web Services.

•The Access database (settings.mdb) has been replaced by a new Built-in Database that can scale to any number of users and which does not require sharing on a network share.

•The Email Signature Manager Service is now a core component of the product and is automatically installed/upgraded when installing Email Signature Manager. The new service always runs under the Local System account. The service account(s) for mailbox access are configured in a new Environment Configuration dialog.

You should upgrade from v5.x and v6.x using following these steps:

1.Determine the type of database you are presently using (open the Settings Database dialog) and complete the appropriate step:

è If you are using an Access database (typically, settings.mdb), move it from its current location (i.e. the shared folder) to a secure location and take a backup copy.

è If you are using SQL Server, take a full backup.
 

2.Determine how the old Deployment Tool (sign.exe) is currently executed by the users in your organization and complete the appropriate step:
 
è If you are running it from a logon script, remove the call to it from that logon script and delete sign.exe from your shared folder.
è If you are using GPO to deploy it using the MSI package, delete the GPO that installs it (this will ensure that it is uninstalled when your users logon to their machines).
 

3.If you are currently running the service in conjunction with On-Premises Exchange Server, review the permissions required by the service account according to your version of Exchange Server.
 

4.One server (and one server only) in your organization will need to have a Full Installation of the product. It is therefore recommended that you determine if the Email Signature Manager Service is already installed within organization and then either:
 
è Perform a Full Installation on the server where the service is already installed; the installer will automatically upgrade both the main application and the service (i.e. there is no need to uninstall anything first), or
è Uninstall the previous version of the main application and service from the current server, and then install perform a Full Installation on a new server.
 

5.Complete the upgrade process.