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In order for Symprex Out-of-Office Extender to function correctly on Exchange Server 2010 and 2013, it is necessary to disable client throttling for the service account. This can be accomplished as follows:
| 1. | Open the Exchange Management Shell and connect to Exchange Server.
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| 2. | Type the following command:
New-ThrottlingPolicy <Policy>
where <Policy> is a suitable, unique name for the policy (for example, OOXServiceAccountPolicy)
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| 3. | On Exchange Server 2010, type the following command:
Set-ThrottlingPolicy <Policy> -EWSFastSearchTimeoutInSeconds $null -EWSFindCountLimit $null -EWSMaxConcurrency $null -EWSMaxSubscriptions $null -EWSPercentTimeInAD $null -EWSPercentTimeInCAS $null -EWSPercentTimeInMailboxRPC $null
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| 4. | On Exchange Server 2013, type the following command:
Set-ThrottlingPolicy <Policy> -EwsCutoffBalance Unlimited -EwsMaxBurst Unlimited -EwsMaxConcurrency Unlimited -EwsMaxSubscriptions Unlimited -EwsRechargeRate Unlimited -IsServiceAccount:$true
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| 5. | Type the following command:
Set-Mailbox <Account> -ThrottlingPolicy <Policy>
where <Policy> is the name of the policy and <Account> is the name of the service account to which the policy will be assigned. |
Note Changes to client throttling policies will not be applied immediately on your Exchange Server; please allow some time for the changes to become effective.
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