Symprex Email Signature Manager, v5.5.1

Deployment via the Email Signature Manager Transport Agent

The Email Signature Manager Transport Agent is used to process emails sent from your users' Android, iPhone, iPad and Windows Mobile devices1. Unlike the deployment to other platforms (such as Outlook and OWA, where the signatures are automatically included when the message is being composed by the user), pre-generated signatures for mobile devices are injected into emails by the Transport Agent during delivery through your organization's Exchange Server. This is accomplished by defining a set of rules that allow the Transport Agent to identify where in each email the signature should be injected.

 

Important The Email Signature Manager Transport Agent can only used in conjunction with Microsoft SQL Server. If you are currently using the Email Signature Manager database, you will need to migrate; please refer to this topic for instructions on  migrating the database to SQL Server.

 

Note The Email Signature Manager Transport Agent can only used in conjunction with on-premise Exchange Server; it cannot be used in an off-premises environment, such as Office 365 or other hosted Exchange platforms.

 

Basic Architecture

 

The following work flow sets out the basic architecture of how signatures are applied to emails sent from mobile devices:

 

The Email Signature Manager administrator authors the signatures for deployment to users in the usual manner.

 

Using the Manage Deployment dialog, mobile device signatures are specified for the appropriate groups and users.
 
Each user's signature is pre-generated either by sign.exe or the Email Signature Manager Deployment Service.
 
The administrator defines the rules for identifying where signatures should be injected into emails.
 
The Email Signature Manager Transport Agent is installed onto each Exchange Server that has the appropriate role.
 
When an email is delivered through Exchange Server, the Transport Agent injects the pre-generated signature at the location identified by the rules.

 

Getting Started with the Transport Agent

 

To get started with the Transport Agent, please follow these instructions:

 

1.If you haven't already, configure Email Signature Manager to use Microsoft SQL Server.
 
2.Install the Transport Agent on to the appropriate Exchange Server(s) and complete configuration.
 
3.If you are using the Email Signature Manager Deployment Service, configure the interval for generating signatures.
 
4.Configure which your users will receive mobile signatures in the Manage Deployment dialog.
 
5.Define the rules used by the Transport Agent and enable signature generation.

 

1 The Transport Agent can also be used to process emails sent from Blackberry devices where appropriate; only Blackberry Enterprise Server v5.x is natively supported by Email Signature Manager.


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